Description
The Therapeutic Relationships and Avoiding Conflict 3 hour Business and Ethics package consists of the following Tools:
- Rapport… This segment provides the essential skills necessary to build and maintain rapport with another person.
- Conflict Basics… This segment outlines basic causes of conflict, preventions to avoid or diminish conflict situations before it happens and describes an intervention process when conflict occurs.
- Interaction… This segment outlines actions that may be taken to take the ambiguity out or roles and responsibilities, be explicit about expectations and implement a systematic process to follow-up with others to establish and maintain rapport
